Cookie Policy
This policy explains how UGXPLORA uses cookies and similar technologies to recognize you when you visit our platform in Uganda.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us:
- Remember your preferences and settings
- Understand how you use our platform
- Improve your browsing experience
- Show you relevant content and advertisements
- Keep our platform secure
Note: Cookies cannot harm your computer or mobile device. They do not contain viruses or malware.
2. Types of Cookies We Use
We use different types of cookies for various purposes:
Essential Cookies
These cookies are necessary for the platform to function properly. They enable basic functions like page navigation and access to secure areas.
Examples: Authentication cookies, security cookies
Functional Cookies
These cookies remember choices you make to improve your experience, such as language preferences or region settings.
Examples: Language preference cookies, region settings
Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
Examples: Google Analytics, session tracking
Marketing Cookies
These cookies track browsing habits to show you relevant advertisements and measure the effectiveness of advertising campaigns.
Examples: Facebook Pixel, Google Ads
2.1 First-Party vs Third-Party Cookies
- First-party cookies: Set by UGXPLORA directly on our platform
- Third-party cookies: Set by third-party services integrated into our platform
3. Detailed Cookie Information
The table below provides more information about the cookies we use:
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| ugxplora_session | Essential | Maintains your login session and keeps you signed in | Session |
| ugxplora_csrf | Essential | Protects against cross-site request forgery attacks | Session |
| ugxplora_preferences | Functional | Stores your language, currency, and regional preferences | 1 Year |
| _ga | Analytics | Google Analytics cookie for distinguishing users | 2 Years |
| _gid | Analytics | Google Analytics cookie for distinguishing users | 24 Hours |
| _fbp | Marketing | Facebook Pixel cookie for advertising optimization | 3 Months |
| ugxplora_consent | Essential | Stores your cookie consent preferences | 1 Year |
4. Similar Technologies
In addition to cookies, we use other similar technologies:
4.1 Local Storage
We use HTML5 local storage to store larger amounts of data on your device. Unlike cookies, this data is not sent to our servers with every request.
- Purpose: Store user preferences, cache data for offline functionality
- Examples: Saved searches, favorite properties, booking drafts
4.2 Web Beacons
Also known as pixel tags or clear GIFs, these are tiny graphics with unique identifiers used to track user activity.
- Purpose: Monitor traffic patterns, measure campaign effectiveness
- Examples: Email open tracking, ad impression tracking
4.3 SDKs and APIs
We use software development kits (SDKs) and application programming interfaces (APIs) from third-party services.
- Purpose: Enable features like social sharing, payment processing
- Examples: Facebook SDK for sharing, Google Maps API for location services
5. Managing Your Cookie Preferences
You have control over which cookies you accept. Below you can manage your preferences:
Cookie Preferences Center
Essential Cookies
Required for the platform to function. Cannot be disabled.
Functional Cookies
Remember your preferences for a better experience.
Analytics Cookies
Help us improve our platform by understanding how it's used.
Marketing Cookies
Show you relevant ads based on your interests.
5.1 Browser Settings
You can also manage cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored
- Delete individual cookies or all cookies
- Block cookies from specific sites or all sites
- Set preferences for different types of cookies
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Safari
Preferences → Privacy → Cookies and website data
Firefox
Options → Privacy & Security → Cookies and Site Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
5.2 Mobile Devices
On mobile devices, you can manage cookies through your browser settings or device settings:
- iOS: Settings → Safari → Privacy & Security
- Android: Chrome app → Settings → Site settings → Cookies
Note: If you block or delete cookies, some features of our platform may not work properly. Essential features that require cookies will be clearly indicated.
6. Third-Party Cookies
We work with third-party service providers who may also set cookies on our platform:
6.1 Analytics Providers
- Google Analytics: Helps us understand how users interact with our platform
- Hotjar: Provides heatmaps and user session recordings
- Mixpanel: Tracks user behavior and engagement
6.2 Advertising Partners
- Google Ads: Shows relevant advertisements to potential guests
- Facebook Pixel: Tracks conversions from Facebook ads
- TikTok Pixel: Measures effectiveness of TikTok advertising
6.3 Social Media
- Facebook: Enables social sharing and login
- Twitter: Allows sharing of listings on Twitter
- Instagram: Integrates Instagram content and sharing
6.4 Payment Processors
- Stripe: Processes payments and prevents fraud
- Flutterwave: Handles African payment methods
- Mobile Money: Processes mobile money transactions
Important: Third-party cookies are subject to the privacy policies of those third parties. We encourage you to review their policies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our use of cookies
- New legal or regulatory requirements
- Improvements in cookie management tools
- Feedback from our users
When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Display a notice on our platform
- Where appropriate, notify users by email
- Reset cookie consent preferences (you will need to reconfirm your choices)
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Contact Us
Questions About Cookies?
If you have any questions about our use of cookies or this policy, please contact us:
Email: ugxplora@gmail.com
Phone: +256 757904596
You can also manage your cookie preferences at any time using the controls above or through your browser settings.